Munro’s was established as a Partnership and has remained as such since 1903. We are one of the largest independent travel agents in the UK and currently employ over 90 staff. We recognise that the continuous professional development of our staff is key to delivering and maintaining a superior quality service to our clients. We successfully achieved Investors in People accreditation in March 2005 and were awarded ISO9001: 2008 and ISO14001: 2004 in April 2009.
We have built a reputation for quality of service, which involves continually monitoring our client’s needs and striving to ensure that our services reflect our core values of consistency, integrity, quality and value. Our Travel Consultants have a wealth of experience and are being continually developed through our comprehensive training and development processes.
We are fully licensed by the International Air Transportation Association (IATA), the Association of British Travel Agents (ABTA), the Civil Aviation Authority (ATOL) and the Association of Train Operating Companies (ATOC). The Firm is also an active member of the Guild of Travel Management Companies (GTMC) and the American Express Alliance Programme.
|