munro's travel group Aberdeen, online corporate travel and holiday booking
munro's travel group Aberdeen, corporate and leisure travel specialists
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OUR COMPANY
QUALITY CONTROL
TESTIMONIALS
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quality control

Quality Control is a fundamental component of service excellence. Munro's Travel Group's Quality Manager has implemented a range of automated and manual quality management procedures that ensure effective quality control so that any issues requiring corrective actions are promptly, and satisfactorily dealt with.

Investors in People accreditation was achieved in March 2005 and we are currently working towards the ISO9001:2000 standard.

We are auditing all aspects of the business operation against best practices within the Business Travel industry as part of our commitment to obtaining ISO accreditation.